Information We Collect

Personal Information

When you interact with kalorinthos's budget communication platform, we collect information that helps us provide personalized financial guidance. This includes your name, email address, phone number, and mailing address when you create an account or request our services.

We also gather financial information you choose to share, such as budget categories, spending patterns, and financial goals. This data remains strictly confidential and is used exclusively to enhance your budgeting experience and provide relevant recommendations.

Technical Information

Our systems automatically collect technical data including your IP address, browser type, device information, and usage patterns within our platform. This helps us maintain security, troubleshoot issues, and improve our service performance.

• Device identifiers and operating system details
• Login times and session duration
• Feature usage and navigation patterns
• Error logs and diagnostic information

How We Use Your Information

Your data powers personalized budget tracking and communication tools designed specifically for your financial situation. We analyze spending patterns to suggest budget optimizations and identify opportunities for improved financial management.

Service Improvement

Aggregated and anonymized data helps us understand how users interact with our budget communication tools. This insight drives product development decisions and helps us create more intuitive financial management features.

We also use data for fraud prevention, security monitoring, and compliance with Canadian financial regulations. This protects both your information and the integrity of our platform.

Information Sharing and Disclosure

kalorinthos does not sell your personal information to third parties. We maintain strict control over data sharing and only disclose information in specific, limited circumstances that benefit your user experience or fulfill legal obligations.

Trusted Service Providers

We work with carefully vetted partners who help deliver our services, including cloud hosting providers, payment processors, and customer support platforms. These partners operate under strict confidentiality agreements and can only use your data for specified purposes.

• Payment processing for premium features and subscriptions
• Cloud storage and backup services for data security
• Email delivery systems for account notifications
• Analytics tools to improve platform performance

Legal Requirements

We may disclose information when required by Canadian law, court orders, or regulatory investigations. This includes compliance with anti-money laundering regulations and responding to valid legal requests from authorities.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA, you have significant control over your personal information. We've designed straightforward processes to help you exercise these rights quickly and efficiently.

Access and Portability

You can request a complete copy of your personal data at any time through your account settings or by contacting our privacy team. We provide this information in a structured, commonly used format within 30 days of your request.

Correction and Deletion

You can update most personal information directly through your account dashboard. For data deletion requests, we permanently remove your information within 60 days, except for records we're legally required to maintain.

• Update profile information and communication preferences
• Delete specific budget data or transaction records
• Withdraw consent for optional data processing activities
• Request account deactivation and data removal

Data Security Measures

We implement comprehensive security measures to protect your financial information from unauthorized access, disclosure, or misuse. Our security framework combines industry-standard encryption, access controls, and continuous monitoring.

Technical Safeguards

All data transmission occurs over encrypted HTTPS connections, and we store information using AES-256 encryption. Our servers are hosted in certified Canadian data centers with 24/7 physical security and environmental controls.

We maintain strict access controls, ensuring only authorized personnel can view your information for legitimate business purposes. Employee access is logged, monitored, and regularly audited for compliance.

Ongoing Security Practices

• Regular security assessments and penetration testing
• Multi-factor authentication for all administrative accounts
• Automated backup systems with encrypted storage
• Incident response procedures and breach notification protocols

Data Retention Policies

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have specific retention periods based on their purpose and regulatory requirements.

Account Information

Basic account details remain active while you use our services. After account closure, we retain essential information for seven years to comply with Canadian financial record-keeping requirements, then permanently delete all data.

Deletion Procedures

When retention periods expire, we use secure deletion methods that make data recovery impossible. This includes overwriting storage devices and physically destroying hardware when it reaches end-of-life.

International Data Transfers

While kalorinthos primarily operates within Canada, some of our service providers may process data in other jurisdictions with adequate privacy protections. We ensure all international transfers comply with Canadian privacy law requirements.

Transfer Safeguards

When data crosses borders, we implement additional contractual protections including data processing agreements that meet or exceed Canadian privacy standards. We regularly review the privacy practices of international partners.

• Contractual data protection clauses with all international partners
• Regular assessments of foreign jurisdiction privacy laws
• Encryption requirements for all international data transmission
• Right to require data return to Canadian servers upon request

Privacy Contact Information

Our privacy team is available to address any questions, concerns, or requests regarding your personal information. We're committed to transparent communication and prompt resolution of privacy-related matters.

For complex privacy requests or if you're not satisfied with our initial response, you can also contact the Office of the Privacy Commissioner of Canada for additional guidance or to file a complaint.